After completing a Bachelor of Commerce in Information Systems and Management Science at the University of Canterbury, a love of maps led Fiona to complete a Postgraduate Diploma of Arts in GIS at Massey University. Graduate roles began in the GIS sector until an opportunity arose in the Health IT sector initially as a Business Analyst before moving into Project Management.
Improving peoples lives through the implementation of software has been the driver for Fiona's career thus far. Key competencies include the traditional waterfall approach to project management and agile methodology used in software development.
What made you decide to become a Project Manager?
Project management was a natural progression from my role as a Business Analyst. Moving from detailed requirements gathering and writing user documentation gave me a great base in understanding the software development life cycle.
As a young adult I developed my organisation skills early to allow myself to fit in much loved sports activities around school life. This trait moved with me into adulthood. Excellent communication and presentation skills, and the ability to build relationships easily, are all skills that I possess.
What did you do before joining Abley?
For the last 8 years, I worked at Orion Health. I started out in their Sydney office working on direct client implementations with clients such as New South Wales Health, BreastScreen Tasmania and Hunter New England Health. I then moved back to New Zealand and joined the head office in Auckland where I was as an internal project manager within various product development teams.
What do you enjoy most about your job?
I really enjoy client interactions and together solving a problem they have. However, my favourite part, and unfortunately a part that happens all too infrequently, is after a year, returning on site to see how the software implemented has changed processes for the better within the organisation. Users often readily suggest improvements which are invaluable and taken on board for future upgrades or projects.
What’s been your career highlight so far?
As a Business Analyst I worked on a project with New South Wales Health converting what is known as the Plunket Book into an electronic version. There were a number of stakeholders; doctors, nurses, immunisation specialists and parents to name a few, that all had strong opinions of how the solution should look. Many workshops later, a solution was built and implemented into the community. I thoroughly enjoyed it and learnt a lot during the process.
What do you enjoy doing in your spare time?
My husband and I have three young children and I really enjoy spending time as a family. Tennis, swimming, skiing and spending time at the beach are activities enjoyed when I can.