Joel is an experienced information technology (IT) systems administrator, with a varied background in several areas of the industry. Originally from Otago, he has been living over in Brisbane for a number of years where he worked within the public health sector as the primary Systems Engineer overseeing the IT infrastructure for the Intensive Care Unit (ICU) clinical systems, used in hospitals all around Queensland.
What made you decide to become an IT Service Administrator?
I have had quite a varied career to date, working in many areas of IT from software development, information security, and systems engineering. My passion for IT, and technology in general, arose from an early interest in computer gaming; in order to keep up with such a rapidly changing games industry, upgrading computer components and playing around with different layers of software quickly became a necessary skill to play the latest and greatest games. Then, after briefly studying accounting and finance at university, I discovered the bachelor of information technology degree and this opened my eyes to even more areas in the world of technology and I haven’t looked back since.
What did you do before joining Abley?
Prior to joining the Abley team, I worked within the public health sector over in Queensland, Australia as the primary Systems Engineer overseeing the state-wide IT infrastructure for the ICU clinical systems used in hospitals around the state. This involved looking after numerous technology layers including server hardware, operating system and application-level support, database management, and virtualised application delivery. As well as ongoing support, I was involved in numerous projects to expand capabilities and improve IT services for ICU and other state-wide clinical systems.
What do you enjoy most about your job?
I’m really enjoying the wide variety of challenges that my role within Abley throws at me. Everyday is different and always presents new challenges to work through and resolve. And while I’ve only been here a short time, the team have been incredibly welcoming and have made the transition to my new role a very pleasant experience.
What is the most challenging thing about your job?
The most challenging thing about my job is the same thing that makes it enjoyable, the wide variety of issues and opportunities that present themselves everyday mean I’m constantly having to learn a great deal on-the-fly, and I need to ensure I stay up-to-date with new technology and current affairs within the industry.
What has been your career highlight so far?
During my time in the health sector in Queensland I worked on several projects to upgrade the data and telephony infrastructure of several large rural hospitals. Having spent the majority of my career in infrastructure engineering roles, getting out into the hospitals and working with the doctors, nurses, and patients who our services had a huge impact on was incredibly rewarding and provided me with far more insight into how our systems were being used and where we could improve our service.
What do you enjoy doing in your spare time?
With two young sons to keep me constantly busy, there’s not a great deal of spare time left; but in the little I do have, I’m an avid home brewer and enjoy crafting a wide variety of beer-styles - particularly heavily-hopped IPAs. I enjoy playing all sorts of different video-games, and getting out and exploring Canterbury with my family. I also watch a lot of sport, and am a huge New Zealand Warriors fan!